Adoption diagnosis
Evidence of who uses the capability, where work stops and what needs to change.
Find what prevents repeat use, improve the workflow and connect observed performance to the business outcome.
An AI capability is available, but repeat use, quality or business impact needs attention.
Evidence of who uses the capability, where work stops and what needs to change.
A prioritised plan for experience, quality, enablement and operating ownership.
Agreed measures linking use and task quality to operating impact and financial review.
A product owner, usage and quality evidence, user access for feedback and a sponsor for workflow change.
Meaningful repeat use, task completion, output quality and business-owner validation of impact.